Trust Center
Why should a donor trust that their money is well-managed? This page consolidates every trust mechanism, from gentle engagement to cryptographic proof, that ZeroH builds into the waqf lifecycle.
Company Credentials
Platform Credentials
Donor Governance Strategy
How we build trust through communication, transparency, and community
Maqasid al-Shariah Mapping (SSB Certified)
Every initiative mapped to the five objectives of Islamic law
Faith
الدين
Preservation of faith and spiritual well-being
Life
النفس
Preservation of life, health, and human dignity
Intellect
العقل
Preservation of intellect through education and knowledge
Lineage
النسل
Preservation of family, progeny, and future generations
Wealth
المال
Preservation and ethical growth of wealth and resources
Shariah Supervisory Boards
Platform supports integration with any accredited Shariah Supervisory Board. SSB partners will be confirmed during the pilot phase.
SSB Partner 1
To be confirmed
SSB Partner 2
To be confirmed
Certification Flow
Mapping embedded in Verifiable Credential = cryptographic proof of Shariah alignment
What Donors See: SSB-Certified Only
Donors browsing initiatives only see Maqasid objectives that have been independently certified by a Shariah Supervisory Board (e.g. Al-Mizan Shariah Advisory). Self-declared mappings are visible to the NGO but hidden from donors until SSB review is complete.
Visible to donors. Green badge with reviewer name.
Submitted to SSB. Visible but marked as pending.
NGO-only view. Not shown to donors until SSB certified.
Dual Confirmation
Every obligation verified by two independent parties
Example Scenarios
Construction Initiative
Maintenance
Supplies
Match = Verified
Both parties confirm the same facts. Credential issued.
Mismatch = Dispute
Discrepancy flagged. IsDB notified. Resolution workflow triggered.
Waqf Verification & Mutawalli Accountability
DID-verified identity, community ratings, and credential-based succession
Waqf Verified = Shariah + Maqasid
An NGO earns the Waqf Verified badge when it has both a Shariah Board certification AND Maqasid-mapped initiatives. This composite credential proves the endowment structure is verified for perpetual benefit, the core promise of waqf.
DID-Verified Identity
Every Mutawalli has a decentralized identifier. Identity cannot be forged or transferred.
Community Ratings
Donor satisfaction scores, transparency ratings, and responsiveness metrics, all public and earned.
On-Time Tracking
Obligation completion rate, average days to fulfill, and deadline adherence, tracked and displayed.
Risk Monitoring
Automated alerts for overdue obligations, declining scores, or financial discrepancies. IsDB notified.
Credential-Based Succession
When a Mutawalli changes, credentials are revoked and re-issued, no continuity gap, no unauthorized access period.
Khalid Al-Mansouri
did:hedera:mainnet:0.0.4515232
94%
On-Time
4.7
Rating (23)
18
Verified
$245K
Disbursed
4yr
Active
Recent Donor Reviews
Exceptional transparency in reporting
Good communication, timely updates
Ratings from verified donors only. Track record computed from on-chain obligation verifications. DID credential independently auditable on Hedera Hashgraph.
NGO Audit by Independent Auditor
Accredited firms verify obligations, financials, and Shariah compliance using tamper-proof on-chain evidence
Immutable Evidence Chain
Every obligation generates on-chain data: dual confirmations from both parties and immutable evidence records anchored to Hedera. When an independent auditor arrives, they receive tamper-proof evidence, no spreadsheets to manipulate, no records to backdate.
Independent Auditor Practice
Periodic Audits
Accredited audit firms conduct scheduled reviews, frequency based on fund size and risk profile.
Full-Scope Coverage
Audit scope covers obligation fulfillment, financial records, and Shariah compliance , all three verified together.
Blockchain Explorer Access
Auditors get read-only access to the blockchain explorer, verify any transaction, hash, or timestamp independently.
Verifiable Credential
Audit findings issued as a verifiable credential, cryptographically signed, tamper-evident, publicly verifiable.
Audit Results Shared with Donors
Audit summaries are auto-formatted and delivered to donors. No jargon, no 100-page PDFs , just clear answers: who audited, what was checked, what was found.
Auditor
Named firm with accreditation
Scope
Obligations, financials, Shariah compliance
Outcome
Pass/flag with specific findings
Trust Continuum
From “trust us” to “trust the protocol”, a progressive journey
ENGAGE
Establish Governance Foundations
“Trust us”
Governance baseline: any institution starts here.
VERIFY
Prove Compliance with Evidence
“Trust, but verify”
Where ZeroH delivers unique value.
STEWARD
Full GRC & Protocol Governance
“Trust the protocol”
To be refined based on partner feedback and real-world needs.
Platform Reliability
Enterprise-grade uptime with real-time monitoring and dedicated status page
SLA Response Commitments
| Severity | Description | Target Response |
|---|---|---|
| Critical / Outage | Platform down, waqf functions unavailable | Within hours |
| High | Business-critical flow affected, high user impact | Hotfix within 1 business day |
| Medium | Non-critical flow affected, moderate user impact | Next scheduled release (2–4 weeks) |
| Low / Monitor | Low impact, future concern | > 1 month |
| Informational | Inquiry for information | Dedicated Slack channel |